As a valued customer of Megabus Mexico (https://megabus.mx) (“Megabus,” “us,” or “we”), we take your privacy very seriously. Your privacy is important and we are committed to protecting your personal information.
You have full control over the information you share with us and what we collect. Please note that if you choose not to share certain details, some parts of the website may not work as quickly or be fully available.
We may ask for information from you, such as your contact or payment details, when you register online or buy tickets. We might also invite you to complete a survey or share feedback to help us improve our services.
Megabus Mexico and our trusted business partners collect information about how you use our website, including through cookies. You can manage your cookie settings anytime on your device to accept or reject cookies.
Our information collection and sharing practices for Megabus Mexico are summarized below.
We use encryption and other technology to protect your personal data while it’s being transmitted and stored. Your information is kept on secure systems that can only be accessed by authorized team members and data processors working with Megabus Mexico under strict data protection rules.
We use your IP address to help diagnose server problems, manage our website, and understand how visitors use it. This information isn’t used to personally identify you.
When you register on our website, we ask for some details such as your email address and security information. This helps us verify your identity, keep your account secure and contact you when needed.
You can choose to receive updates from us about new routes, offers, or services. You can also opt out of these messages at any time by updating your account preferences.
To process your ticket bookings, we collect information needed for payments and communication. This may include your name, phone number, email address, and payment details (like credit or debit card information).
We use this information to:
Contact you if needed about your trip or booking
Process payments and send confirmation messages
Send other important updates or information about our services
You can opt out of marketing communications (such as email) at any time.
We keep customer information for up to five years after the date of travel, as required for record keeping and customer support. We do not use this data to create personal profiles.
You can choose not to receive marketing or promotional communications, such as emails, from Megabus Mexico and our partners by updating your account preferences at any time.
You can update or correct your personal information anytime by logging into your account and changing your account details.
Our website may include links to other websites. Megabus Mexico and Coach USA, Inc. or any of our partners that support the Megabus Mexico website are not responsible for the privacy practices or content of those third-party sites.
Some links on Megabus Mexico (https://megabus.mx) may take you to affiliate or partner websites offering travel services or other products. While these links are provided for your convenience, Megabus Mexico and Coach USA, Inc. do not control or endorse them. We do not provide warranties or assume responsibility for their content or your use of their services.
If you book travel services through these links, the contract is between you and the transportation operator—not Megabus Mexico or Coach USA or any of our partners that support the Megabus Mexico website. For questions about your booking or service, please contact the travel operator directly.
For any concerns about these external sites, contact the administrator or data controller of the external site(s).
We reserve the right to change this Privacy Policy at any time.
For more information or any questions regarding our practices or this Privacy Policy, please see our contact us page.
type: entry-hyperlink id: c74UtqhVfusfc3cpNYaUE
