Como cliente valioso de Megabus México (https://megabus.mx) (“Megabus”, “nosotros” o “nuestro”), nos tomamos su privacidad muy en serio. Su privacidad es importante y estamos comprometidos a proteger su información personal.
Usted tiene el control total sobre la información que comparte con nosotros y lo que recopilamos. Tenga en cuenta que si decide no compartir ciertos datos, es posible que algunas partes del sitio web no funcionen tan rápido o no estén completamente disponibles.
Podemos solicitarle información, como sus datos de contacto o de pago, al registrarse en línea o comprar boletos. También podríamos invitarlo a completar una encuesta o compartir sus comentarios para ayudarnos a mejorar nuestros servicios.
Megabus México y nuestros socios comerciales de confianza recopilan información sobre cómo utiliza nuestro sitio web, incluso a través de cookies. Puede administrar la configuración de sus cookies en cualquier momento en su dispositivo para aceptarlas o rechazarlas.
Nuestras prácticas de recopilación y uso compartido de información para Megabus México se resumen a continuación.
We use encryption and other technology to protect your personal data while it is being transmitted and stored. Your information is kept on secure systems that can only be accessed by authorized team members and data processors working with Megabus Mexico under strict data protection rules.
We use your IP address to help diagnose server problems, manage our website, and understand how visitors use it. This information isn’t used to personally identify you.
When you register on our website, we ask for some details such as your email address and security information. This helps us verify your identity, keep your account secure and contact you when needed.
You can choose to receive updates from us about new routes, offers, or services. You can also opt out of these messages at any time by updating your account preferences.
To process your ticket bookings, we collect information needed for payments and communication. This may include your name, phone number, email address, and payment details (like credit or debit card information).
We use this information to:
Contact you if needed about your trip or booking
Process payments and send confirmation messages
Send other important updates or information about our services
You can opt out of marketing communications (such as email) at any time.
We keep customer information for up to five years after the date of travel, as required for record keeping and customer support. We do not use this data to create personal profiles.
You can choose not to receive marketing or promotional communications, such as emails, from Megabus Mexico and our partners by updating your account preferences at any time.
You can update or correct your personal information anytime by logging into your account and changing your account details.
Our website may include links to other websites. Megabus Mexico and Coach USA, Inc. or any of our partners that support the Megabus Mexico website are not responsible for the privacy practices or content of those third-party sites.
Some links on Megabus Mexico (https://megabus.mx) may take you to affiliate or partner websites offering travel services or other products. While these links are provided for your convenience, Megabus Mexico and Coach USA, Inc. do not control or endorse them. We do not provide warranties or assume responsibility for their content or your use of their services.
If you book travel services through these links, the contract is between you and the transportation operator—not Megabus Mexico or Coach USA or any of our partners that support the Megabus Mexico website. For questions about your booking or service, please contact the travel operator directly.
For any concerns about these external sites, contact the administrator or data controller of the external site(s).
We reserve the right to change this Privacy Policy at any time.
Encuentra respuestas a las preguntas más frecuentes y todo lo que necesitas para planear tu viaje.
